1. Overview
This policy explains the terms under which application fees, program fees, and related charges paid through www.worldspaceacademy.com — owned and operated by World Space Academy Private Limited (CIN: U85307HR2024PTC120056); see our Company Information page for full registration details — may be cancelled or refunded. All payments are processed through our payment gateway partner, Cashfree Payments, and refunds are issued back to the original payment method via Cashfree wherever possible.
2. Application Fees
Application and registration fees cover the cost of application review by the Admissions Council and are non-refundable once submitted, regardless of the outcome of the application.
3. Program Fee Refund Schedule
Once accepted into a cohort, refunds on program fees are calculated based on how far in advance of the program start date a written cancellation is received:
| Cancellation Received | Refund Amount |
|---|---|
| 45+ days before program start | 100% of program fee, minus a 5% administrative charge |
| 30–44 days before program start | 75% of program fee |
| 15–29 days before program start | 50% of program fee |
| 7–14 days before program start | 25% of program fee |
| Less than 7 days before start, or after the program has begun | Non-refundable |
4. Non-Refundable Items
- Application and registration fees (see Section 2);
- The student kit (space suit, gear, and study material) once it has been dispatched;
- Airfare, accommodation, and third-party bookings already confirmed on a student's behalf, to the extent those bookings are themselves non-refundable by the airline, hotel, or vendor;
- Any Cashfree or bank-level payment processing charges already incurred on the original transaction.
5. Cancellation by the Academy
If World Space Academy cancels a cohort, program, or session in its entirety — for example due to insufficient enrollment, safety concerns, or force majeure — students will receive a full refund of program fees paid for that specific cohort, or the option to transfer their enrollment to a later cohort at no additional charge.
6. How to Request a Refund
To request a refund or cancellation, email ceo@worldspaceacademy.com with your full name, application or order ID, and the transaction reference provided by Cashfree at checkout. Refund requests submitted by phone or through third parties cannot be processed without written confirmation from the account holder.
7. Refund Processing & Timelines
Approved refunds are issued to the original payment method through Cashfree. Processing times are typically:
- Cards: 5–7 business days to reflect on your statement, subject to your card issuer;
- UPI & net banking: 3–5 business days;
- Wallets: 1–3 business days.
These timelines are governed by Cashfree and the relevant banking network and are outside the Academy's direct control. If a refund has not appeared after 10 business days from our confirmation, please contact us with your transaction reference.
8. Disputes & Chargebacks
We encourage you to contact our Admissions Office before initiating a chargeback with your card issuer or bank, as this policy is usually able to resolve payment disputes faster than the chargeback process. Fraudulent or abusive chargeback claims may result in suspension of program access.
9. Contact Us
For any questions about cancellations or refunds, contact ceo@worldspaceacademy.com. For questions specifically about a payment transaction or processing status, you may also be directed to Cashfree Payments support as the transacting payment gateway.